FAQs

Understanding 24 Hour Claim Services

At 24 Hour Claim Services, my primary aim is to offer you an unmatched experience from start to finish. I understand that questions often arise when dealing with claims, and a clear, direct answer can be pivotal. Below are some frequently asked questions to assist you throughout your claims journey. Please don't hesitate to contact me if you still have questions!

About the Appraisal Services

What is diminished value?

Diminished value (DV) or diminution of value is the difference between your pre-accident vehicle and your post-accident, properly repaired vehicle. Inherent diminished value is referred to in Diminished Value appraisals of a vehicle.

Why choose me for your diminished value appraisal?

I formed and led a diminished value claim handling team for Farmers insurance covering 48 states over a 3 year period.  During that time I reviewed, paid and denied thousands of DV claims.  I write reasonable appraisals that stand scrutiny by insurance companies and the courts, at the best value in the industry. Order your Diminished Value Appraisal Here.

Why don't total losses qualify for Diminished value?

Total loss claims have no DV, as the insurance company pays the actual cash value of the vehicle. I can help with an affordable total loss appraisal.

What is total loss?

A vehicle is a total loss when an insurance company chooses to pay the actual cash value (ACV) rather than repair it. The decision is typically based on the company's best practices and policies.

Why choose me for your total loss appraisal?

I managed teams of total loss adjusters and supervisors for over a decade inside Farmers Insurance.  I know the internal processes and have reviewed, paid and denied thousands of Total Loss claims. Order your Total Loss Appraisal Here.

After repair, my vehicle looks great, do I have a DV claim?

Probably yes!  Inherent diminished value results from the damage/repair history your vehicle now carries, a stigma that can cost you money when selling or trading in your vehicle.

How does the appraisal process work?

The appraisal process involves assessing the vehicle's condition, researching its market value, and determining the diminished value or total loss value accordingly.

Can you handle appraisals in my state?

Yes, I cover all 50 states and have experience dealing with the unique regulations in each jurisdiction.

Timing & Logistics

How long will it take to get my appraisal?

My goal is to email your appraisal within 24 hours of your paid request, 7 days per week, 365 days per year.

How do I request an appraisal?

You can request an appraisal through my online form or by contacting me directly. Payment is processed securely, and the appraisal process will begin promptly.

What information do I need to provide for the appraisal?

Basic information about the vehicle, accident details, repair history, and any related documents will be required.

Additional Information

Are your appraisals accepted by all insurance companies?

The widespread acceptance of an appraisal is a vital concern. My background and rigorous approach ensure that my appraisals align with industry standards and local venue rules and regulations.

What if I disagree with the appraisal value?

If you disagree, we can review the appraisal together and discuss any concerns you have.  If inaccuracies or data errors are found, I can correct them or explain the reasoning.  An accurate appraisal is always my priority.

How do you ensure the privacy of my information?

I adhere to strict privacy policies and ensure that your information is kept confidential and used solely for the appraisal process.

Can you provide references or examples of successful claims?

Certainly! Upon request, I can provide references or examples to showcase my expertise and success in helping clients with their claims.

Ask me

Still Have Questions?

24 Hour Claim Services - Still Have Questions?

Don't hesitate to message me with your concerns. I am committed to ensuring all your questions are answered and will be happy to provide the information you need.

24 Hour Claim Services - Still Have Questions?
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